We introduced a multi-million dollar automated system for passport clearance. We now have to add another three levels of checking by people.
Many Singaporeans will insist that security is of high priority, so all these measures are for our own good. Really? Or is this another example of the mindless way to just follow procedure and instructions from above?
ADDITIONAL NOTE:
Another layer of check. I have to present my passport and ticket at the gate of the departure room.
Recall last time when the new North-East Line rolled out, it was fully automated. High cost to setup. Prone to breakdown initially. Minister said periodic software update is necessary, this add in more maintenance cost. Should just stick to man-operation MRT, creates job opportunity. So not all high tech equipment is good in this sense.
ReplyDeleteInstructions from above no doubt. There is a simple reason behind. Remember the immigration authorities had allowed a man to use his son's passport through to board the plane. Such an embarrasing incident requires many layers of control as some immigration officials, who out of boredom or otherwise could not tell the difference between an old man and a young man in the passport photograph.
ReplyDeleteNot that I agree that everything should be automated...
ReplyDeleteFor the North-East Line, the automated driving do make for a smoother ride compared to manually driven trains. Sometimes North-East Line trains are manually driven, probably to give the operators practice in case the automated system breaks down, and I can tell. The comfort level is just a little bit different: you get slightly more uneven acceleration and abrupt braking.