I took a MRT train at 10 p.m. It was certainly off-peak hours. I waited a long time for the train (perhaps close to 10 minutes). The train was packed all the way from City Hall station to Yio Chu Kang station.
I hope that MRT will be more considerate to the commuters, by running more trains during the off-peak hours, so that the waiting time is shorter and that more commuters can have the chance of a seat during the off-peak hours.
They should not be purusing the "cut cost" and "make more profit" to the extent of disregard for the comfort of the commuters.
I hope that the Land Transport Authority and the Public Transport Council will make the public transport operators more considerate towards commuters.
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>They should not be purusing the "cut cost" and "make more profit" to the extent of disregard for the comfort of the commuters.
ReplyDeleteYes, they should not, but then, they don't have a strong incentive to make their customers' comfort a priority either. Since SMRT is essentially a monopoly, we do not have the luxury of choice to switch to a competitor's service, hence market forces cannot come into play here and "force" SMRT to get their act together, or risk losing customers.