Several weeks ago, I received a letter enclosing a new ez-Link card and asking me to get the new card validated at a MRT station.
I made several attempts to get the new card validated. Many MRT stations do not have a ticket office that provide this service. The ticket office in the stations with this service are open during certain hours. I finally managed to validate the new card after at least 5 attempts.
I asked the ticket staff on the purpose of the new card. She said that can be used as a cash card. Currently, it is only recognised in NTUC Fairprice!
It seems that we are spending a lot of money and effort for so little benefit. What a waste of public funds.