Tuesday, November 17, 2009

Signage at Changi Airport

I have been using Changi Airport for more than 30 years. I usually go to the display board to look for my flight and the checkin counter. I learned recently that many other airports have a better way to tell their passengers where to checkin.

There are big signs to direct the passenger to the counters according to the airlines. As this arrangement is fixed, it is practical to use these permanent signs rather than depend on the display board.

The regular travellers already know which counters to checkin, according to the airlines. For those who are not regular travellers, the signs by airlines would be more useful.

After 30 years of operation, it is time for Changi Airport to adopt the best practice used at other airports.

Tan Kin Lian

1 comment:

  1. Hi

    Dont really understand what you mean

    Could you try to describe it more clearly? Thanks


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